Differences

This shows you the differences between two versions of the page.

--- pluginwarden-troubleshooting [2024/12/07 14:26]
Staff [Collect log files] Added instructions for macOS
+++ pluginwarden-troubleshooting [2025/09/13 15:05] (current)
Staff Added section "Check for a valid license"
@@ Line 6: / Line 6: @@
 {{ :entitlement-check.png?600 |}}
+===== Check for a valid license =====
+Our plugins are commonly licensed **per user**. This means that **one license must be purchased for each user working on a project that utilizes the Plugin**. you can read more about it in the [[ue-plugin-per-user-license]] article.
+First, ensure your Epic Account has a valid license of the plugin:
+  * Open the Epic Games Launcher (EGL).
+  * Ensure you are logged-in with your account.
+  * Verify that the plugin is listed in your Library, under //Unreal Engine > Library > Library//.
+It the plugin is not listed, it means you must purchase a license for your account.
+If the plugin is correctly listed, then //PluginWarden// fails to validate it for some technical problems. Please keep reading to ensure your machine and project are configured correctly.
 ===== Basic setup =====
@@ Line 78: / Line 92: @@
   * In EGL, select //Settings//, then //Show Logs//.
   * Create a ZIP archive of the directory that appears.
-  * Create another ZIP archive of your project log directory
+  * Create another ZIP archive of your project log directory:
-    * under Windows: at ''<PROJECT>\Saved\Logs\'';
+    * under Windows: at ''<PROJECT>\Saved\Logs\''
     * under macOS (for more details read [[https://dev.epicgames.com/documentation/en-us/unreal-engine/using-modern-xcode-in-unreal-engine-5.3-and-newer#accesslogs|Modernized Xcode Workflow - Access Logs]]):
       * If Sandbox is enabled:

UNAmedia Docs

User Tools

Site Tools

Differences

Page Tools